Job Information
Old Dominion Freight Line Benefits Representative in Thomasville, North Carolina
Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.
Help employees understand the value and contents of their total benefits package (health, life, dental, vision, etc.). Answer questions and resolve issues related to employee benefits. Assist employees with timely enrollment of benefits. Ensure the benefit information in both internal and external benefits systems are accurate.
Primary Responsibilities
Answer questions from employees and managers regarding employee benefits in a professional, courteous, and prompt manner
Act as a guide to help employees understand the benefit options available and explain benefit offerings
Research employee questions in both internal and external systems (I.e., payroll, online benefits administration)
Enroll employees and their qualified dependents into ODFL benefit plans and follow up, as necessary, to obtain the proper documentation
Assist with other benefits processes such as: terminating benefits, modifying benefit elections due to qualifying events, and adding new benefits within the appropriate timeframe, as defined by government regulations and ODFL plan documents
Keep meticulous records of benefits changes, scanning benefit documents into employees’ records, and run audit reports to verify accuracy
Work with benefit providers/vendors to ensure employees and dependents are properly enrolled in various benefit plans
Respond timely to phone calls and emails from employees and plan participants regarding benefit related questions and issues
Participate in other projects as assigned
Job Qualifications
Education:
- High School Diploma or equivalent
Experience:
2 years of direct experience in employee benefits
Excellent customer service skills
Ability to answer benefits questions clearly and accurately
Demonstrated proficiency with Microsoft Office, SAP, AS400
Excellent verbal and written communication skills
Highly organized and detail oriented
Understanding of government regulations regarding employee benefits
Working Days:
Monday,Tuesday,Wednesday,Thursday,Friday,
Working Shift:
Shift and hours to be determined.
Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.
Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:
Health, Dental & Vision Benefits
Short Term & Long Term Disability
Flex Spending Accounts
401(k) Retirement Plan
Life Insurance
Wellness Program
Credit Union access, Vacation & Holiday
“Birthday Holiday” who doesn’t love some extra attention on their Birthday?
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.